Privacy Policy
1. Introduction
This Privacy Policy explains how personal information is handled in connection with Qurvilo at https://qurvilo.com, including browsing the website, placing orders, communicating with support, and using available account features. The store's designated operating company is Changchun Haoqiang Trading Co., Ltd. For questions or personal information requests, contact service@qurvilo.com.
2. Information We May Collect
Depending on how you interact with the store, we may process your name, email address, telephone number, delivery and billing addresses, order details, purchase history, account information where available, customer support messages, and transaction status provided by payment services. Full payment card details are handled by applicable payment providers rather than requested through customer support.
Technical information may include IP address, browser and device type, network-derived approximate location, session activity, pages visited, cookies, and similar identifiers, where collected by the technologies used on the site.
3. Sources of Information
Information may come directly from you when you order or contact us, from your interactions with the website, or from service providers involved in payment, shipping, fraud prevention, communications, or customer support.
4. How Information Is Used
We use relevant information to display products, operate the shopping cart and checkout, process payments and orders, arrange shipment, handle refunds or exchanges, respond to inquiries, protect the website and customers, prevent fraud, comply with tax and accounting obligations, and maintain our services. Where applicable and permitted, information may also be used for marketing or advertising in accordance with your choices.
5. Legal Bases Where Required
Depending on the activity and jurisdiction, processing may be based on performance of a contract, compliance with a legal obligation, legitimate interests not overridden by your rights, or consent where the law requires it. Consent may be withdrawn for processing based on consent, subject to applicable law.
6. Shopify and Other Providers
Our online store uses Shopify ecommerce technology. Shopify and providers involved in payments, delivery, hosting, security, communications, and customer support may process information relevant to the services they perform. The particular providers and information involved depend on the website features you use and the options available at checkout.
7. Cookies and Similar Technologies
Cookies and related technologies may support essential store functions, shopping cart sessions, preferences, security, site-performance measurement, and, where enabled, advertising or personalization. You may manage cookies through browser settings and any privacy preference tools offered on the website. Blocking essential technologies may affect certain website features. Optional cookies are subject to applicable consent requirements where relevant.
8. Marketing, Advertising, and Privacy Choices
If you subscribe to promotional email, you can unsubscribe using the instructions in a message or by contacting us. Certain website interactions may be used for advertising measurement or shared with advertising partners where enabled, consistent with applicable law and available choices. Some jurisdictions characterize certain sharing as a sale or as targeted advertising and provide opt-out rights.
Our Your Privacy Choices page at https://qurvilo.com/pages/data-sharing-opt-out provides information about certain advertising-related privacy choices and Global Privacy Control signals. You may also contact service@qurvilo.com about an applicable opt-out request. The availability and effect of a choice depend on the processing activity and relevant law.
9. Information Disclosure
We may provide information to relevant ecommerce, payment, shipping, communications, customer-support, and security providers; legal or professional advisers where appropriate; or public authorities where required. Information may also be disclosed in connection with a lawful business transaction, subject to appropriate legal safeguards. We do not ask customers to provide passwords or full card details in public website areas.
10. International Data Processing
Personal information may be stored, accessed, or processed in countries other than where you live because the store and its providers may operate internationally. Where required by applicable law, appropriate transfer safeguards or mechanisms will be used.
11. Retention and Security
We retain personal information for periods reasonably necessary for purchase fulfillment, customer service, legally required records, fraud prevention, and other legitimate needs. Retention varies with the information and purpose. Information is deleted, anonymized, or otherwise handled when no longer required, subject to law. We apply reasonable organizational and technical security safeguards, although no online system guarantees complete security.
12. Your Rights
Depending on applicable law, you may have rights to access, correct, delete, obtain a copy of, or restrict certain processing of personal information; object to processing; withdraw consent; or opt out of certain advertising-related uses or disclosures. You may also be entitled to appeal a decision or complain to a regulator. Send a request to service@qurvilo.com. We may need reasonable identity verification before responding and will handle requests under applicable law.
13. Children's Privacy
Our website is intended for general shopping and is not directed to children below the age at which they may independently consent under applicable law. If you believe a child supplied information improperly, contact us so the matter can be reviewed.
14. External Websites
Links to independently operated third-party websites may appear on our site. Their privacy practices are governed by their own notices; please review those notices before providing information.
15. Policy Updates
We may revise this Privacy Policy to reflect operational or legal changes. The current notice will be posted on our website, with additional notice where required by law.
16. Contact Information
Operating Company: Changchun Haoqiang Trading Co., Ltd.
Company Address: Room 705, Building 25, Shentie · Beibuwan, West of Xiaonan Street and He Bangnong Company, East of North Yatai Street, North of North Third Ring Road, and South of Bing 46th Road, Kuancheng District, Changchun
Support Email: service@qurvilo.com
Contact Phone: +86 13905728461
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)